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Book With Confidence, Book With JCA

Our Commitment To Your Next Adventure

As a leading name in UK activity residential experiences, we have continued to maintain our commitment to our groups throughout the
COVID-19 pandemic. Our dedicated team of residential specialists have provided support and guidance to all of our groups, along with providing refunds for those groups whose trips could no longer take place due to government advice. In addition, we have tailored our booking conditions to validate our dedication to providing memorable travel experiences without compromising safety and financial security.

Refundable Deposits
Portable Deposits
COVID-19 Confident
Financial Protection

DfE advice
Quarantine
Lockdown
FCDO advice

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“I personally have found you and the staff at JCA nothing but professional, friendly and extremely helpful and really hope that 2022 proves better for all of us.”
FIELD END JUNIOR SCHOOL


Providing your group with peace of mind

JCA accreditations

Speak to a member of the JCA to start planning your next adventure with JCA!


*Terms and Conditions

Valid on new bookings for the 21/22 academic year, made between 1st September 2020 and 31st July 2021. Refunds and offers only remain valid where bookings have paid all subsequent payments on time, as per your booking confirmation and/or our terms and conditions. Refunds are only valid where the entire group booking is cancelled per these Terms. There shall be no refunds for individual cancellations except where an individual is required to quarantine or is subject to lockdown measures. Any individuals who choose to cancel will be subject to our standard cancellation terms, as per our terms and conditions with any price increase due to a reduction in numbers passed on to the group as stated therein.

Refundable Deposits*

Cancel your new booking for the academic year 2021/22 before 31st July 2021 and we will refund the initial and interim deposits.
• Valid on new bookings made between 1st September 2020 and 31st July 2021. Does not apply to any deferred final balance credit from the 2019/20 and 2020/21 academic year.
• Requests to cancel the booking must be emailed to your account manager before end of day 31st July 2021, along with appropriate documentation.

Refund due to DfE advice*

• We will refund your Tour if 60 to 0 days before departure date your UK Governing Education Department instructs your school to cease overnight residential travel and you do not travel.
• Refund payments will be made 60 days after the intended date of departure, allowing for the recovery of funds from suppliers.

Fully Rebookable due to Lockdown*

If your group is affected by local or national lockdown measures up to 14 days before departure, your tour is fully rebookable to any alternative date in the same academic year 2021/2022:
• Requests to move your booking to a new date is subject to availability and pricing.
• Your tour will be subject to the deduction of any costs incurred and which we cannot recover in respect of your original booking.
• The new trip must depart in the academic year 2021/2022.

Portable Deposits*

Move your new confirmed booking for the academic year 2021/2022 to any alternative destination or date, if you give us written notice before 31st July 2021.
• Requests to move your booking and deposits to a new destination or date are subject to availability and pricing.
• Your portable deposit will be subject to the deduction of any costs incurred and which we cannot recover in respect of your original booking.
• The new trip must depart in the academic year 2021/2022.
• You need to confirm in writing that you accept details of the new trip, including destination, date, inclusion, passenger numbers and tour price.

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